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Business Communication: Voice & Listening

Resources for business communication research

The Voice

Effective Listening


Ferrari, B. T. (2012). The executive's guide to better listeningMckinsey Quarterly, (2), 50-60.

Keyser, J. (2013). Active Listening Leads to Business SuccessT+D67(7), 26-28.

Rane, D. B. (2011). Good Listening Skills Make Efficient Business SenseIUP Journal Of Soft Skills5(4), 43-51.

Listening Cited as a 'Top Business Skill'. (2009). Financial Executive25(6), 11.