Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Business Communication: Business Etiquette

Resources for business communication research

Databases that contain social etiquette and customs


The following articles are available through Business Source Premier Database. In the search box write the article title in quotations to perform a phrase search.  Example: "It pays to be polite"  

  • Beaumont, R. (2007). Mind your manners. Spectator, 304, 35-35.

  • Blain, G. (2009). It pays to be polite. Economist, 390, 23-23.

  • Good manners equal good business.(2003). Commercial Law Bulletin, 18(2), 6.

  • Johne, M. (2005). The etiquette edge. CMA Management, 79(4), 14-15.

  • Kizzire, A. (2007). E-mail etiquette. Construction, 74(13), 12-14.

  • Manners maketh the businessman.(2009). Economist, 390, 74-74.

  • Match miss manners with perfect etiquette. (2007). Sales Leader, 12(23), 1-1.

  • Penttila, C. (2008). How rude! Entrepreneur, 36(5), 86-86.

  • Polite can be POWERFUL.(2007). T+D, 61(5), 20-20.

  • Sabath, A. M. (2007). Workplace etiquette: The unwritten rules of business success. Employment Relations Today (Wiley), 34(2), 53-59.

  • Walton, S. B. (2007). Cultural etiquette: Closing the gap between the what and the how. Public Relations Tactics, 14(4), 11-11.

Recommended Books